THE TOURISM QUALITY MARK
In its quest for constant improvement, and in order to always find the most suitable solutions for our visitors, the Bastia Intercommunal Tourist Office has applied for the Quality Tourism label.
Today, the Bastia Intercommunal Tourist Office has been awarded the Quality Tourism label . This label was created to reinforce the quality of holiday destinations. It federates and selects under the same symbol the quality procedures undertaken by tourism professionals to ensure customer satisfaction.
This sign of recognition assures you that we offer quality services.
Through the Qualité tourisme™ mark, we are committed to providing you with :
*a warm welcome
*an attentive staff
*a command of foreign languages
*clear and precise information
*cleanliness and comfort
*the discovery of a destination
*taking into account the opinions of our customers.
In order to obtain this mark, we have successfully followed a process, made up of numerous criteria, in line with the expectations of our customers. Our services are subject to an independent control, every 3 to 5 years, in the form of two distinct audits, a mystery audit and a complete audit carried out by an external and independent firm.