Tourist Office, category I

The Bastia Intercommunal Tourist Office, classified as category I, is a member of the Offices de Tourisme de France network and is committed to :

  • Provide you with an easily accessible reception and information area.
  • Make it easier for you to do business with us.
  • Furniture to sit on.
  • Free information on local tourist attractions.
  • Display and publicise our opening times in at least two foreign languages.
  • Free wifi access.
  • Be open for at least 305 days a year, including Saturdays and Sundays during the tourist or entertainment season.
  • Answering your letters all year round -
  • Provide a permanent reception service staffed by people who speak at least two foreign languages.
  • Supply tourist maps, plans and guides in hard copy.
  • Give you access to our dedicated trilingual website, adapted for consultation via on-board media.
  • Distribute our tourist information in hard copy, translated into at least two foreign languages:
    - to all classified tourist accommodation, including at least the name of the establishment, postal address, e-mail address, website address, telephone number and classification level; ;
    - monuments and sites for cultural, nature or leisure tourism, which may include an indication of user charges, periods and times when the site is open to the public, the website and telephone and postal contact details; ;
    - events and activities; ;
    - emergency telephone numbers.
  • Update our tourist information on an annual basis.
  • Display emergency telephone numbers outside.
  • To present the full range of qualified services available in our area for all types of customer
  • Give you access to the availability of classified accommodation.
  • Handle your complaints and measure your satisfaction.
  • Offer a tourist information service incorporating new information and communication technologies (social networks, mobile telephony, geolocation, etc.).
  • Comply with the requirements of the Marque Qualité Tourisme.
  • Provide you with a travel consultant.
  • Guarantee the reliability and up-to-dateness of information on the local tourist offer.