Tourist Office, category I
The Tourist Office of the Bastia Urban Area, classified in category I, belongs to the network of French Tourist Offices and undertakes to :
- Provide you with a reception area and an easily accessible information area.
- Facilitate your procedures.
- Offer you furniture to sit on.
- Inform you free of charge about the local tourist offer.
- Offer you free access to wifi.
- Post and distribute its opening periods expressed in at least two foreign languages.
- Offer you free access to wifi.
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Be open at least 305 days a year, Saturday and Sunday
included, during tourist or entertainment periods.
- Answer your letters all year round.
- Ensure a permanent reception service staffed by staff who speak at least two foreign languages.
- Ensure the supply of printed tourist maps, plans and guides.
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Give you access to our trilingual website dedicated and
adapted to consultation via embedded media.
- Disseminate our tourist information also on paper translated into at least two relative foreign languages: - to all classified tourist accommodation containing at least the name of the establishment, postal address, e-mail, website address, telephone number, level of classification; - cultural,natureIs or leisure monuments and tourist sites that may include information onusage rates, periods and times of public access, the website and telephone and postal details; - to events and entertainment
- Update its tourism information annually.
- Post emergency phone numbers outside.
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Present the entire qualified offer of its intervention zone for all clients.
Give you access to the consultation of the availability of classified accommodation.
- Process your complaints and measure your satisfaction.
- Comply with the requirements of the Tourism Quality Mark
- Provide you with a resident advisor.
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Ensure the reliability and timeliness of information on the local tourist offer.
Offer a tourist information service integrating new information and communication technologies (social networks, mobile telephony, geolocation, etc.).
