Tourist Office, category I

The Tourist Office of the Bastia Urban Area, classified in category I, belongs to the network of French Tourist Offices and undertakes to :

  • Provide you with a reception area and an easily accessible information area.
  • Facilitate your procedures.
  • Offer you furniture to sit on.
  • Inform you free of charge about the local tourist offer.
  • Offer you free access to wifi.
  • Post and distribute its opening periods expressed in at least two foreign languages.
  • Offer you free access to wifi.
  • Be open at least 305 days a year, Saturday and Sunday

    included, during tourist or entertainment periods.
  • Answer your letters all year round.
  • Ensure a permanent reception service staffed by staff who speak at least two foreign languages.
  • Ensure the supply of printed tourist maps, plans and guides.
  • Give you access to our trilingual website dedicated and

    adapted to consultation via embedded media.
  • Disseminate our tourist information also on paper translated into at least two relative foreign languages: - to all classified tourist accommodation containing at least the name of the establishment, postal address, e-mail, website address, telephone number, level of classification;  - cultural,natureIs or leisure monuments and tourist sites that may include information onusage rates, periods and times of public access, the website and telephone and postal details;   - to events and entertainment
  • Update its tourism information annually.
  • Post emergency phone numbers outside.
  • Present the entire qualified offer of its intervention zone for all clients.

    Give you access to the consultation of the availability of classified accommodation.
  • Process your complaints and measure your satisfaction.
  • Comply with the requirements of the Tourism Quality Mark
  • Provide you with a resident advisor.
  • Ensure the reliability and timeliness of information on the local tourist offer.

    Offer a tourist information service integrating new information and communication technologies (social networks, mobile telephony, geolocation, etc.).